Customer service… we all need to work at it

06 Jul

Every small businesses have customers and one thing we all know, is that if we don’t provide the service they expect, they will go elsewhere.

When you are busy working, sometimes even the most customer service orientated person, forgets just why they are there.

Customers are king and without them, we don’t exist. They need to be pampered, respected and reassured of their position as the most important person in the equation.

I always say to Marketing Eye’s marketing consultants that they need to make sure every single client is over the moon with their service. That means keeping them informed of the work you are doing and keeping their expectations intact.

How are you servicing your clients. Are they over the moon or do they need some TLC?

Join Marketing Eye on Twitter and Facebook today!

P.S. If you like this marketing blog, then please feel free to share it on whatever social network medium you see fit. We love facebook, twitter and linkedin!

Mellissah Smith

Mellissah Smith is a marketing expert, author, writer, public speaker and technology innovator. Having worked with more than 300 companies across technology, medical device, professional services, manufacturing, logistics, finance and health industries, Mellissah has a well-established reputation as an experienced marketing professional with more than 20 years experience. As the founder and managing director of Marketing Eye, she has taken the company from startup to a multi-million dollar enterprise with offices in Australia and the US. Mellissah is also the Editor in Chief of Marketing Eye Magazine, a quarterly magazine that cover marketing, entrepreneurship, travel, health and wellbeing. #mellissah #marketingeye