Tag: losing client
Monday, 06 February 2012 19:07
What's more important? The Superbowl or losing a client?
The Superbowl is on and most of America is glued to their television screens. Madonna's performance was one of her best yet and the game is as thrilling as ever.
You have a problem with a client. They are unhappy and want to be attended to immediately. Do you take 10 minutes and ring the client or do you watch the superbowl knowing that 10 minutes out of the superbowl won't change your experience that much but what the heck... it's the superbowl?
That is the question. I know someone who chose the Superbowl and lost what could possibly be the most valuable client they ever had. Amazing where some people's priorities lie.
Millissah Smith, Atlanta.
You have a problem with a client. They are unhappy and want to be attended to immediately. Do you take 10 minutes and ring the client or do you watch the superbowl knowing that 10 minutes out of the superbowl won't change your experience that much but what the heck... it's the superbowl?
That is the question. I know someone who chose the Superbowl and lost what could possibly be the most valuable client they ever had. Amazing where some people's priorities lie.
Millissah Smith, Atlanta.
Published in
Small Business Marketing