Marketing Eye

Expert Marketing Blog - Small Business Marketing - Page 6

 
The vast majority of business owners eat, breathe and sleep work.  You know your product.  You know your industry.  You have great relationships with your clients; even prospective business; BUT business isn’t as boom-boom-boom as it could be.  
Insert question marks here…  Sometimes even the odd exclamation mark for frustration’s sake.

You spend all your time on your business, client relationships, communications.  You’re investing a lot in your marketing to spread awareness and build a reputation.  Where’s the conversion?  Where’s the new business?  Where’s the Twitter following?  Where are the likes on Facebook?

Know.  Like.  Trust.

No matter how big and experienced you may be, a lot of people don’t know about the X-Factor of communication - that recent Chanel ad featuring Brad Pitt is a great example (making it to the ‘Business Insider’s 10 Worst Ads of 2012’ list).  Before you sell anything, you need to get known, you need to be liked and you need to be trusted.

How?
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After speaking with Marketing Eye's CEO for an hour and a half last night on the businesses direction and any challenges that the company may face now and in the future with its current growth path - a startling revolution occurred.

Our expansion plans and the hard work that has gone into making it happen is a GAME CHANGER.

Based on now real marketing other than a website, the forecast is that the business will double within 2 years and that's being conservative - because we actually think this will happen within a year to 18 months. 
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Everything you do from design to search engine optimization and social media, online advertising and content marketing, effects your ability to increase your market share and drive sales online.

If you look at your website, it is the home base. The place where you want everyone to come "home to" and feel comfortable to let their hair down and take off their shoes. In fact, you don't even mind if they put their feet up on the coach - as long as they feel comfortable enough to want to come back time and time again.

To get your visitor to feel this way, you have to be hospitable. You need to make them "feel" at home and as if your place is theirs. They need to have all of their home comforts and you have to keep them entertained.
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It was opportune that I met with Jennifer Guarton from Atlanta Business Chronicle last week because without her, I would not have been sitting at this morning's 2013 Eggs and Issues Breakfast.

My belief is that you cannot market to a market you don't understand. While marketers tend to understand the psychology of why people buy, they can often be caught out by glazing over the state of the economy and not understanding both Government influence and Economic  conditions in regions in which they market.
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In today's New York Times, there is a full page advertisement that says:

THIS IS NO PLACE TO DREAM SMALL.

IN NEW YORK STATE, A BUSINESS CAN GROW
AS BIG AS ANYONE CAN POSSIBLY IMAGINE.

THIS IS A PLACE WITH A WHOLE
NEW APPROACH TO BUSINESS DEVELOPMENT.
WITH THE FASTEST-GROWING TECH SECTOR IN THE U.S.,
ONE OF THE BEST EDUCATED WORKFORCES IN AMERICA,
AND OVER $1 BILLION IN INCENTIVES AND TAX BREAKS,
IT'S NOT SURPRISING THAT OUR ECONOMY LAUNCHED OVER
50,000 NEW BUSINESSES LAST YEAR ALONE.

NO MATTER WHO YOU ARE,
OR WHAT YOU DREAM OF BECOMING,
REMEMBER THIS:
NO ONE EVER CAME HERE TO TAKE A BACK SEAT,
PLAY SECOND FIDDLE,
OR MAKE IT SMALL.
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There are few decisions that sit on the top of the pile as most fall lamely into the category of part of life's journey running a business. 

But, thankfully, life really isn't that boring and there are more than enough decisions to keep you awake at night or in the office until the wee hours, going over reports and analysis trying in vein to make the right decision for your business.

All while of course, people are saying to you that you need work, life balance and those long hours in the office, isn't really what you should be doing.
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To say that I have had the amazing week ever is an understatement. I have met with the most giving, kind and thoughtful people this week by accident, coincidence or by sheer luck.

As most of you would be aware, Marketing Eye Atlanta is now full speed ahead. We are working with small businesses in Atlanta and surrounding cities in Georgia to help grow their businesses by providing an outsourced marketing department capable of identifying marketing needs in their businesses and leveraging our creativity and marketing talents to take them to new heights.

I have been dipping my toes personally in Atlanta for the past 12 months and late last year, started employing talented marketers to start building the business and identifying companies that would benefit from Marketing Eye's services.

Up until this week, I have been travelling backwards and forwards to Atlanta thanks to Qantas and the comforts they provide, and speaking with businesses in the area. Now, with my feet firmly on the ground, its time to really get this business in motion and start making inroads into becoming Atlanta's number one small business marketing firm.

Well, to say we are off to a good start is an understatement. 13 clients and/or very hot leads in 4 days isn't a bad outcome. I never dreamt that the uptake would be so good. But there has been a few things along the way that have helped us out.

They are:
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If you always do what you've always done, you will always get what you have always got. Henry Ford

It's one of my favourite sayings and yet it is so true.

I was thinking about one of my friends the other day and they keep doing the same old things over and over again with the same result. He keeps thinking it is everyone else, yet the common denominator is him. So without standing up and taking responsibility for their actions and where they are in life, they will no doubt continue down the same path. It's sad but true and you always want the best for them, but you know that ultimately, perhaps they would be happier if they made a change. That's certainly what I keep telling my friend Andrew anyway.

In business, if you are not where you want to be, then take stock. Is it because you keep repeating the same mistakes? Are you not learning lessons from one failure after another? Can you dissect how your business has run over the past year and look at ways you can improve upon your businesses performance?
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While content management is 'all the rage' right now, smart marketers are not forgetting that while content may drive sales, visitors to your website or generate leads - it's sales process automation that keeps the sales pipeline full to the brim.

All small business owners are thinking about how they can attract more sales in the most cost-effective way possible without sacrificing the integrity of their brand.
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When in doubt, ask an expert.

Yesterday, I put in a phone call to Bond Street 180 business turnaround guru Daryl Wright and asked what he considered to be the most important things for small business owners to consider ahead of 2013. Here is what he had to say.

Here are the three things I think SME's should consider for 2013:
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Selecting the correct Christmas gift for clients can often be fraught with danger - while a thoughtful, heartfelt gift can strenghten and enhance your professional relationships, a poorly-executed and inappropriate present will have the opposite effect.

These days, selecting corporate gifts can often feel like a competition, with companies attempting to outdo each other in a extravagant battle of the budgets. That said, money can't buy class or creativity, so make sure you give from the heart and tailor each gift to your clients' interests. It is the thought that counts, after all.

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Many small business owners are reluctant to invest too much time and money into their websites. They simply don't see the value in it - that is of course, once you've passed the fact that they need to have one.

They invest in having a web development company develop a website and populate it with content and pictures, but many still don't ensure that they have search engine optimized their website on a regular basis or that they are updating content regularly that is relevant to their target audience.

It's easy to have a website - but not so easy to keep it up-to-date and relevant.

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While it's no Huffington Post, there is more than 50 stories that are now live on www.marketingeye.org - Marketing Eye's online magazine.

Entrepreneurial stories on people like former Geelong footballer Michael Mansfield, Comcity's Jason Reading, Chris Reynolds from Champion Systems, Ryan O'Hare from Eutility and more.

Thought leaders on leadership, psychology, marketing and social media share their views and experiences. A really great story is on business turnaround specialist Daryl Wright from Bond Street 180 and you will also find a story on famous entrepreneur turn photographer, Tommy Mendes.

In all, its a good read and the best stories are on the entrepreneurs behind the brands. 

I was surprised as I tweeted the website only a couple of times yesterday and we haven't really promoted it while we tweak a few things, and more than 1000 people where on the site last night at 11pm and it was going up at a rapid pace. For a moment, it made me nervous! Creating your own media can bring greater loyalty to your brand, only if it is done right and you have thought through what your audience wants to read about.

If you have a story that you would like to share, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it..

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With 2013 fast on approach, we have been spending hours upon hours researching the latest sales and marketing techniques, opinions, case studies and brands.

It's a great time of year because through this research we are exposed to other companies successes and at times failures - all while thinking about what more we can do for our clients.
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Often, I post blogs that have been written on this site onto Linkedin Groups that are relevant to either marketing or entrepreneurs.

Most days, I share my experience as an entrepreneur with a growing international business, on the cusp of something that is hopefully "big" but also has hurdles along the way. Many of these hurdles are the best reminders on how to improve business processes and be a better leader and/or marketer, or just to grow a thicker skin.

Yesterday, an obvious up-and-coming competitor posted some quite offensive commentary on a Linkedin Group. I thought for a while as to whether I would just leave it or if it had an impact in the group which affected what the perception of our brand may be. To that end, I had to respond. I didn't get into the nitty gritty, but it was an overarching response. The idea of Linkedin Groups is to share ideas, interact, demonstrate thought leadership on various topics and meet people who may potentially have something worthwhile to say that may a) change your life, b) improve your knowledge, and/or c) give you a good laugh.

There is potential to misuse the Linkedin Groups platform in ways that it is not intended for, like pitching products and services through making comments on other peoples discussions or by putting down an obvious competitor. So here's a "share" from last night:
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