As a business owner and entrepreneur, there is nothing more apparent than when you sit in a room full of other like-minded individuals, that you are a little different. 

If one of my "normal" friends were sitting there, in that room, they would be terrified. They would have ran out as fast as they can, without looking back. Everyone was talking, almost all at once. They all had their ipads, iphones and pens and paper ready to hear - you are not going to be believe this - JACK DALY. Not that you wouldn't believe that someone would go and see Jack Daly, but because most of the people in the room had seen him speak on sales, not once, not twice, not even three times - but more than 5 or 6 times - BECAUSE he is that good and everyone in that room knows that to build their businesses, they need good management, strong marketing, and SALES. And, when it comes to SALES there is no-one more qualified or better at giving small businesses insight, than Jack Daly.

There is no other day of the week that everyone looks forward to more. Friday is the one day that we all celebrate. It's a little crazy and I am mean CRAZY as everything has to be finalized today! Reports need to be done, contracts need to come through and your desk needs to be left tidy.

This year is my 40th. I say that with much hesitation for fear that you will view me differently. I have been practising the word over and over again for months now so that I get use to it and it doesn't come as too much of a shock when the day finally arrives.

40 isn't old anymore - not like what I thought when my very own parents arrived at the same age. My mother had five children by the time she was 31 years old and by the time she was 40, she felt like she had done it all. It was time for retirement.

"Sounds unbelievable. My Melbourne dancing queen becomes a global business tycoon. I always believed in you. You are a female version of myself when I was your age. Only you have more balls. You are a real entrepreneurial woman and I was too long a successful manager with golden gloves. I admire people like you. I started my own businesses far too late. I am proud to be your friend."

I woke up at 5am this morning to this message on Whatsapp.

As business owners and managers in an ever evolving world, our jobs become more challenging every day – every hour – to cut through clutter and make consumers notice our message.


How many times do we find ourselves repeating what we say to co-workers to get a message across?  For most of us, this isn’t a reflection of how we’re gauged as professionals or individuals but 95% attributable to the ‘151 rule’.


They say a person needs to hear new information at least three times before it registers into his/her mind for immediate recollection.  This has been taught over and over again to us and you can test it by saying aloud a new name you come across three times consciously.


When you target a market with a specific message the same rule applies, all except your target isn’t one person and those three times won’t cut it.  It’s all about repetition.  You have no control over which people are listening at what time of the day - so the logical bet is to be accessible and available 24/7/365.

Insert question marks here…  Sometimes even the odd exclamation mark for frustration’s sake.

You spend all your time on your business, client relationships, communications.  You’re investing a lot in your marketing to spread awareness and build a reputation.  Where’s the conversion?  Where’s the new business?  Where’s the Twitter following?  Where are the likes on Facebook?

Know.  Like.  Trust.

No matter how big and experienced you may be, a lot of people don’t know about the X-Factor of communication - that recent Chanel ad featuring Brad Pitt is a great example (making it to the ‘Business Insider’s 10 Worst Ads of 2012’ list).  Before you sell anything, you need to get known, you need to be liked and you need to be trusted.

How?

Insert question marks here…  Sometimes even the odd exclamation mark for frustration’s sake.

You spend all your time on your business, client relationships, communications.  You’re investing a lot in your marketing to spread awareness and build a reputation.  Where’s the conversion?  Where’s the new business?  Where’s the Twitter following?  Where are the likes on Facebook?

Know.  Like.  Trust.

No matter how big and experienced you may be, a lot of people don’t know about the X-Factor of communication - that recent Chanel ad featuring Brad Pitt is a great example (making it to the ‘Business Insider’s 10 Worst Ads of 2012’ list).  Before you sell anything, you need to get known, you need to be liked and you need to be trusted.

How?

To say that I have had the amazing week ever is an understatement. I have met with the most giving, kind and thoughtful people this week by accident, coincidence or by sheer luck.

As most of you would be aware, Marketing Eye Atlanta is now full speed ahead. We are working with small businesses in Atlanta and surrounding cities in Georgia to help grow their businesses by providing an outsourced marketing department capable of identifying marketing needs in their businesses and leveraging our creativity and marketing talents to take them to new heights.

I have been dipping my toes personally in Atlanta for the past 12 months and late last year, started employing talented marketers to start building the business and identifying companies that would benefit from Marketing Eye's services.

Up until this week, I have been travelling backwards and forwards to Atlanta thanks to Qantas and the comforts they provide, and speaking with businesses in the area. Now, with my feet firmly on the ground, its time to really get this business in motion and start making inroads into becoming Atlanta's number one small business marketing firm.

Well, to say we are off to a good start is an understatement. 13 clients and/or very hot leads in 4 days isn't a bad outcome. I never dreamt that the uptake would be so good. But there has been a few things along the way that have helped us out.

They are:

If you always do what you've always done, you will always get what you have always got. Henry Ford

It's one of my favourite sayings and yet it is so true.

I was thinking about one of my friends the other day and they keep doing the same old things over and over again with the same result. He keeps thinking it is everyone else, yet the common denominator is him. So without standing up and taking responsibility for their actions and where they are in life, they will no doubt continue down the same path. It's sad but true and you always want the best for them, but you know that ultimately, perhaps they would be happier if they made a change. That's certainly what I keep telling my friend Andrew anyway.

In business, if you are not where you want to be, then take stock. Is it because you keep repeating the same mistakes? Are you not learning lessons from one failure after another? Can you dissect how your business has run over the past year and look at ways you can improve upon your businesses performance?

While content management is 'all the rage' right now, smart marketers are not forgetting that while content may drive sales, visitors to your website or generate leads - it's sales process automation that keeps the sales pipeline full to the brim.

All small business owners are thinking about how they can attract more sales in the most cost-effective way possible without sacrificing the integrity of their brand.