Communications is KING!
Lost a client because you didn’t communicate properly?Created chaos in your workplace because you were misunderstood?Didn’t inspire people within your team the way that you needed to, to get the job done?Have been told before that you could improve your communications skills?CAN’T …
10 Ways To Improve Your Patient Experience – For Medical Centres
Medical Centres are like airlines… no really, they are. …
Breast Cancer… it could happen to anyone
A friend of mine was diagnosed with Breast Cancer just 6 weeks ago. She is 30 years old, living with a flatmate in Melbourne and has no family here in Australia as she immigrated from England just 4 years ago. …
STC Foundation Dinner 2010
I would like to thank the wonderful team at Giorgio Armani for kindly inviting me to the STC Foundation Dinner 2010 at the Sydney Theatre Company on Friday night. Mary and her team at Armani are simply amazing. They have so much …
Dog Friendly Holiday Destinations
Thinking of going on holidays, but don’t know what to do with the family pet?Koonyum Range Retreat in Byron Bay is one of Australia’s most exclusive and private retreats that not only offers you the chance to stay in one of only …
Charters Towers Gets A Marketing Eye
Marketing Eye is next year expanding its business into regional and rural Australia, giving our country counterparts the same advantages as those small businesses in the city. …
Managing Expectations
Managing expectations is a grey area because sometimes, some people expect too much. This morning, after forgoing breakfast at a cafe in Townsville where you had to serve your own coffee and toast, I walked across the road to another cafe that came …
Are you the reason why?
It pains me to remember when the business was just me. Even though I have always had staff, I remember when they couldn’t make decisions without me and I worked 16 hours a day just to ensure that everything was 100% perfect. …
Ring, ring…
How many of you receive telemarketing calls on your mobile and feel like someone’ s intruded on your personal space? What about when a machine from Vodafone rings you up and starts giving you a recorded message about the fact you should move …
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