Tag: marketing eye - Page 2

As a contact center professional, you must be aware that the contact center industry is rapidly expanding. In such a progressive industry, where customer interactions are frequent, capturing potential leads and converting them into loyal customers is the ultimate goal. The sales funnel is the key to achieving this, and when combined with effective marketing strategies, it becomes a powerhouse for driving success. So let’s unveil the secrets of the sales funnel and explore the click-worthy marketing strategies that can help your contact center become a success.

In the high-stress world of contact centres, where customer interactions are frequent and often challenging, retaining top talent is a critical factor in achieving success. Employee retention not only saves costs associated with recruitment and training but also plays a significant role in maintaining high service quality. In this blog, we will explore the importance of retention in contact centres and how marketing strategies, along with industry associations, can contribute to this crucial goal.

Becoming a Professional Marketing Consultant has gained significant traction in recent times. As businesses delve into the complexities of digital marketing, this profession has garnered a lot of attention. It likely appeals to individuals as it opens opportunities to be creative, create strategies and engage with visionary mentors.

While the idea of crafting brand narratives, designing innovative campaigns and connecting with diverse audiences across platforms is wonderful, success as a Marketing Consultant demands more than just creativity. It requires honed skills, from data analysis and trend interpretation to staying updated on the evolving digital landscape. Let's delve into five critical aspects that will help you establish yourself as a trusted and effective marketing consultant.

During market downturns, professional services businesses often face tough challenges. But with the right marketing strategies, not only can you navigate these times successfully, but also position your brand for future growth and resilience. 

In today’s fiercely competitive business landscape, it’s essential for your brand to stand out and be recognized among the crowd. While your business offers quality products or services, developing a strong brand identity is crucial for connecting with your target audience. Let’s delve into the concept of brand identity and explore strategies to effectively engage with your audience in the business world.

You can lead a horse to water, but you can’t force the horse to drink it. Many forward thinking entrepreneurs have embraced AI and shared with their teams new ways in which to improve productivity and outcomes, but push-back is greater than many think.

As a marketing agency owner, I was the first to get my team to get onboard with ChatGPT in November last year. Imagine how surprised I was that in January, many had said “we haven’t gotten around to having a look at it”.

One of the first questions a curious marketer always asks me is “How can I become a better marketer?” It’s such a great question and something that all marketers should ask themselves on a daily basis. I know that subconsciously I do.

With AI, the competition for marketing roles has become fierce. Whether you're an aspiring marketer or a seasoned professional, there are numerous strategies you can employ to enhance your skills and become a better marketer and the first is learning how to leverage AI.

Hiring Marketers Post-COVID: In-House vs. Outsourcing

The COVID-19 pandemic has brought about a drastic shift in the way businesses operate, thrusting them into the realm of remote work. As this new paradigm becomes the norm, the world of marketing has not been spared from its effects. However, amidst the transition to remote work, companies are encountering a significant challenge when it comes to hiring marketers.

Scaling Marketing Campaigns: A Comprehensive Checklist for Success

Scaling campaigns successfully is a paramount objective for businesses aiming to reach broader audiences and achieve substantial growth in the world of marketing. To embark on this ambitious journey, marketers must navigate a complex landscape of strategies, tools, and variables that can make or break their efforts.