Tag: marketing campaigns

As a contact center professional, you must be aware that the contact center industry is rapidly expanding. In such a progressive industry, where customer interactions are frequent, capturing potential leads and converting them into loyal customers is the ultimate goal. The sales funnel is the key to achieving this, and when combined with effective marketing strategies, it becomes a powerhouse for driving success. So let’s unveil the secrets of the sales funnel and explore the click-worthy marketing strategies that can help your contact center become a success.

In the high-stress world of contact centres, where customer interactions are frequent and often challenging, retaining top talent is a critical factor in achieving success. Employee retention not only saves costs associated with recruitment and training but also plays a significant role in maintaining high service quality. In this blog, we will explore the importance of retention in contact centres and how marketing strategies, along with industry associations, can contribute to this crucial goal.

As a marketing agency, we are constantly exploring innovative ways to improve our marketing performance for clients in the B2B sector.

With new platforms like ChatGPT, Bing Chat and Google Bard, marketers are empowered to scale marketing programs like never before

With the rise of big data and advanced analytics tools, businesses now have access to a wealth of information about their customers, including their browsing and purchase history, demographics, and social media activity.  

Marketing strategies are essential to any business as they give the company a plan to follow and allow them to set specific objectives. Businesses are 313% more likely to achieve their marketing goals with a marketing strategy; this became even more prominent during COVID-19 when firms that needed a better marketing strategy were left behind by their competitors who already had digital marketing strategies in place.

In the past, traditional marketing methods included handing over pamphlets, newspapers, banners, etc. Though these methods are still being used today, modern marketers are seeking new ways to improve marketing approaches with the help of technology.

After the pandemic, many companies understand the importance of digital transformation and prioritize it. Technology can always enable businesses to impress and engage their target personas to stay ahead of the competition to allow you to connect with the right prospects at the right time.

The micro-blogging platform, Twitter, bombards users daily with the odd 500 million tweets and provides live updates and information that ranges from the daily habits of someone’s pet cat to information on political speeches and issues, and just about everything in between.

No one can deny that a first impression can make a big difference. As highly visual creatures, people judge things based upon what is presented to them. When considering sending a swag box to your customers, don’t underestimate the potential to strategically use the box to shape the recipient's perception of your brand. Packaging is a golden opportunity that can’t be neglected if you want to impress your audience, which is especially important when your organization is solely based online and doesn’t have many touchpoints that can influence the customer’s buying journey.

It's a new year, and many marketers are seeking to take their careers in marketing to the next level. Marketing Eye Atlanta has an incredible opportunity for a marketing communications professional to work across multiple clients and industries, while at the same time developing their skills in marketing consulting. Working closely with the Atlanta-based team, this role is diverse, content-driven and will help the successful candidate with developing skills in digital marketing and technology platforms associated with marketing performance.