Tag: industry
Thursday, 28 September 2023 11:12
The Key to Success in Contact Centers: Retention, Marketing, and Industry Associations
In the high-stress world of contact centres, where customer interactions are frequent and often challenging, retaining top talent is a critical factor in achieving success. Employee retention not only saves costs associated with recruitment and training but also plays a significant role in maintaining high service quality. In this blog, we will explore the importance of retention in contact centres and how marketing strategies, along with industry associations, can contribute to this crucial goal.
Published in Expert Marketing Blog
Tuesday, 17 May 2016 08:57
It’s The Little Things That Matter
In marketing it is the little things that count. Our Founder, Mellissah Smith, constantly reminds the team of the importance of details. In marketing it is all about standing out. Don’t be ordinary, be extraordinary. Market yourself and market your company.
Below are some tips on how to take the extra step as a marketer.
Below are some tips on how to take the extra step as a marketer.
Published in Marketing
Thursday, 13 October 2011 17:12
Learn from people smarter than you - and you will succeed
The more one realises that by listening to others you will learn more than you could ever imagine - the more successful you will become.
Published in Marketing
Wednesday, 14 April 2010 00:59
IT firms hang on in wake of GFC
The IT industry is buying less hardware, says Andrew Thomas
It’s been a year of mixed fortunes for IT businesses.
Published in Small Business Marketing