Tag: industry

In the high-stress world of contact centres, where customer interactions are frequent and often challenging, retaining top talent is a critical factor in achieving success. Employee retention not only saves costs associated with recruitment and training but also plays a significant role in maintaining high service quality. In this blog, we will explore the importance of retention in contact centres and how marketing strategies, along with industry associations, can contribute to this crucial goal.

For more than 8 years, Marketing Eye has been the outsourced marketing department for Steel Supplies Charters Towers. We develop yearly strategies and implement them over 12-month periods. On a monthly basis, we do e-marketing, lead generations campaigns, brochures, social media, advertising and public relations. A newly launched website has been instrumental in ensuring that the company continues to grow from strength to strength.

In marketing it is the little things that count. Our Founder, Mellissah Smith, constantly reminds the team of the importance of details. In marketing it is all about standing out. Don’t be ordinary, be extraordinary. Market yourself and market your company.

Below are some tips on how to take the extra step as a marketer.

The more one realises that by listening to others you will learn more than you could ever imagine - the more successful you will become.

The IT industry is buying less hardware, says Andrew Thomas

It’s been a year of mixed fortunes for IT businesses.