Marketing Eye

Tag: automation

In the dynamic world of contact centers, where operational efficiency and exceptional customer experience reign supreme, automation has emerged as a game-changing catalyst for transformation. By putting automation in the driver's seat, contact centers are experiencing an astonishing evolution that propels them to unparalleled levels of efficiency, reshaping the landscape of customer experience.

Published in Expert Marketing Blog

As businesses grow, the demand for high-quality customer support increases. Customer service is essential to maintaining positive customer relationships and remaining competitive in the market sector. Despite this, providing exceptional customer service is not easy. The process requires a significant amount of time, resources, and money. Additionally, businesses must ensure that their customer support operations are efficient, effective, and able to scale with the company's growth. It is here where automation comes in. Automating customer service will do wonders for your business.

Published in Expert Marketing Blog

The Internet of things (IoT) refers to the connected network of physical bias, vehicles, structures, and other particulars bedded with electronics, software, detectors, and connectivity, enabling these objects to connect and exchange data. The IoT has the potential to revolutionise modern marketing by providing businesses with unprecedented levels of data and insights into customer behaviour and preferences. This technology has the potential to transform various industries, including marketing, by providing businesses with real-time data and insights into customer behaviour and preferences. This can help companies to better understand their customers and tailor their products and services to meet their needs.

Published in Expert Marketing Blog
Wednesday, 20 May 2020 17:23

Debunking Automated Marketing Myths

When people hear the term “automated marketing,” it raises certain questions about what the automation process entails. What exactly is being automated? Is automation really necessary? Will automation eventually take people’s jobs? The truth is that marketing automation software solely exists to strengthen your marketing efforts and support the work that your team is already doing. Essentially, automated marketing removes the need to perform your routine processes, which frees up your time and resources to focus on creating better copy and conversing with customers. Automation can’t take the job of a person because it can’t do the job of a person. It’s merely a tool, but one we should be using. Below, we have debunked four common myths about automated marketing.

 

Published in Marketing

Automated marketing tools have evolved over the last few decades, giving generations of marketers new and innovative ways to engage with their customers. That’s not going to stop anytime soon. Automated marketing technology continues to advance rapidly. And over the next few years, it’ll change the way people experience your brand and interact with your company.

I think we are entering the age of the customer experience platform.

Published in Marketing
Thursday, 14 November 2019 16:20

4 Myths About Automated Marketing

When people hear the term automated marketing, it raises certain questions about what the automation process entails. What exactly is being automated? Is automation really necessary? Will automation eventually take people’s jobs? The truth is that marketing automation software solely exists to strengthen your marketing efforts and support the work that your team is already doing. Essentially, automated marketing removes the need to perform your routine processes, which frees up your time and resources to focus on creating better copy and conversing with customers. Automation can’t take the job of a person because it can’t do the job of a person. It’s merely a tool, but one we should be using. Below, we have debunked four common myths about automated marketing.

 

Published in Marketing
Thursday, 07 November 2019 11:13

How to Write Better Email Campaigns

Email might be considered an old-fashioned approach for your marketing efforts, but the truth is that a well-written email campaign can still be very powerful for your company. Because everyone accesses email on their smartphones, it’s become much easier to reach qualified leads with high-quality content. Recently, Marketing Eye and Robotic Marketer engaged in a discussion about email campaigns and how they can still be effective for what your company needs, which you can see here.

Published in Marketing
Thursday, 10 October 2019 13:54

Why Digital Marketing Works

Marketing is constantly changing, but it’s changed more in the last 10 years than ever before. As the number of online users steadily increases, our digital footprint needs to increase to meet the demand for an online presence. To keep up, we need to have an acute understanding of what digital marketing is, how it works, and what we need to implement to ahead of the curve. Below, we have compiled some of the bigger pieces of digital marketing that you should consider for your business.
Published in Marketing
Friday, 28 July 2017 15:57

Less Manual, More Automation

Why work harder when you can work smarter and faster? Well at Marketing Eye, we spend a sizeable amount of time researching new technologies to help move the dial forward for our clients and ourselves. Let’s look at some examples of technologies that can help automate your processes and save your team time…
Published in Marketing

Marketing automation has the fastest growth of any CRM-related segment in the last five (5) years and there is a reason why. Senior management have been desperate for years to have a clear picture of sales pipeline performance, which until marketing and sales automation came along, was unheard of - in a real sense. There were many inferior solutions in the market, but none that really hit the nail on the head quite like marketing automation.

Interestingly, after speaking with a number of marketing automation vendors in the past few weeks, it has become apparent that there is one clear contender for the top marketing automation spot - and that is Marketo.