Client Media

Morris Kaplan, Australian IT

THE term logistics conjures up size, scale, systems. Think DHL, Linfox. Think Toll.

Northern Stevedoring Services (NSS), formerly Northern Shipping and Stevedoring, has renewed its commitment to setting the benchmark for the delivery of stevedoring and supply chain solutions through the implementation of several key customer relationship management (CRM) initiatives.

Sydney Morning Herald



Safe haven … Anh Diec Trieu, 73, and Lily Mah, 64, at Gallop House, formerly the home of the merchant Quong Tart. ( Photo: Kate Geraghty)

They eat Cantonese food three times a day, play mah-jong, watch Hong Kong cable TV and, for those who can get out of their chairs, meet for Tai Chi classes in the recreation room. When they need assistance, the staff all speak their language - Mandarin or Cantonese.

Maritime consulting firm Thompson Clarke Shipping has announced the appointment of former Lloyds List DCN editor Sandy Galbraith as a director.

Thompson Clarke managing director Richard Stevens said Mr Galbraith's appointment was an important part of the firm's succession planning and national focus.

BRW
Interview by Jeanne Vida Douglas

At just 23, Anna Fogarty had her first brush with the vagaries of the business cycle. Working as an information-technology project manager with a software development firm in the United Kingdom, her project was cancelled as a result of the tech crash.

Directors of leading maritime consulting firm Thompson Clarke have announced the appointment of Sandy Galbraith, a former editor of Lloyd's List DCN, as a director, effective from October 1, 2008.