Marketing Eye

Small Business Marketing - Page 5

I don't know about you, but I am exhausted. It's only April and already my migraine has set in and isn't about to subside - unless of course, I make some hard decisions.

Business expansion has been exhilarating, hard work, fulfilling, adventurous, rewarding and above all, something that I am proud to say that I have made the steps to do. There is still a long way to go and the road looks very long, windy with ups and downs going far into the distance. Hopefully, I will pick up some hitchhikers along the way to keep me company and that the car will be full of people all wanting to head in the same direction. No doubt, there will be people who will want to get out along the way and those who will feel car sick but then, miraculously, they will get over it and start enjoying the scenery and the ride.

Never for a moment have I been mistaken that this is not going to test me and every single person in my team. It singularly has been the bravest thing I have ever done and although I am a person who sticks to a plan, I never imagined for a minute that I would be living in Atlanta, in a hotel room, desperately wishing that I was home in my comfy bed with my Maltese Schnauzer, Pip, perched beside me. Nor would I imagine that I would leave her for long periods of time in the care of another.

Starbucks isn't my favourite coffee blend

It's funny, this morning I wished I had a jar of vegemite beside me and coffee that didn't come in a Starbucks cup. Vegemite reminds me of home and I have deliberately not brought it with me for the journey so that I open a new chapter without being so glued to the past that I can't get out of my normal routine. It's the lack of comforts that somehow gets me through.
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hot-tips-for-business-success

I love my job. It’s the difference between meeting oodles of fabulous individuals - and not. Day in and day out I meet great people, each with their own story.  Largely, they’re entrepreneurs.  Now, I love entrepreneurs. I love being around them, hearing what they have to say, conversing with them, learning from them. Their energy, their knowledge, their confidence, their stories, their drive. I haven't dropped a love drug prior to writing this despite it being the Tuesday after a 4-day long weekend - everything I'm saying is actually true.

I personally will never wear the shoes of an entrepreneur though because I can't have that cauldron-of-ideas bubbling without strategy and planning the detail. That's me. There are entrepreneurs and then there's me.
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Wina Slice of Thailand - Social Media Campaigning

The past few years has seen us as marketeers witness the tip of a technological iceberg. 

In a world where the word ‘Facebook’ is now as internationally recognised as the ‘Coca-Cola’ and ‘OK’ of yesteryear, we can conclude that social media and with it, social media campaigns, are the order of the day.  Businesses won’t maximise business without an effective social media presence - it is essential to play in today’s extremely competitive business environment and create long-lasting communications to build brand image and trust.

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This year is my 40th. I say that with much hesitation for fear that you will view me differently. I have been practising the word over and over again for months now so that I get use to it and it doesn't come as too much of a shock when the day finally arrives.

40 isn't old anymore - not like what I thought when my very own parents arrived at the same age. My mother had five children by the time she was 31 years old and by the time she was 40, she felt like she had done it all. It was time for retirement.
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Phew! Exhausted. Seriously. Whoever said that expansion was a walk in the park needs their head read.

While the first week was the most exciting time of the year to date, the second week was riddled with sleep deprevation, home-sickness and a case of missing the basic home comforts that I have come to enjoy.

On top of that, I realized that although getting new clients was relatively easy (for today) it is twice as hard to get everything else organized around that from an administrative point of view when you don't have your entire administration team at your disposal.

And... the time difference means that instead of 12 hours a day at work it was now 16 hours a day with little time to spare and if I was really lucky, I would get Sunday off, but probably not, because there is so much to do.
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"Sounds unbelievable. My Melbourne dancing queen becomes a global business tycoon. I always believed in you. You are a female version of myself when I was your age. Only you have more balls. You are a real entrepreneurial woman and I was too long a successful manager with golden gloves. I admire people like you. I started my own businesses far too late. I am proud to be your friend."

I woke up at 5am this morning to this message on Whatsapp.
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That age old battle - the ego vs the heart - is more relevant now than ever to us marketeers and anyone directly involved in business development. It dictates how you speak to the people you need to be speaking to; how you capture their attention and it applies to every communication you put out there – online, direct mail, posters, brochures, social media.

The thing is though, with everyone communicating to everyone else - shouting, pitching and bargaining for a share of the market - it can be hard, defeating and infuriating for those of us running ethical business operations to compete with ‘get rich quick’ and ‘lose 7kg in 7 days’.
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Social Media

It feels like the birth of the sweeping social media phenomenon occurred just five seconds ago, with Pinterest’s viral growth to dizzying heights, Facebook’s takeover of Instagram and Twitter launching the new network, Vine.

The new medium is continuing to grow and evolve, spawning a new phenomenon of its own: visual social media.

Like moths to a flame, humans are innately drawn to visual elements including images, photographs and sensational design. As more of us are increasingly mobile and engaging with social media on smartphones, viewing an image is far less tedious than squinting to read a few lines of tiny text on a moving train.
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An extraordinary thing happened yesterday. I arrived at a client meeting and was greeted by their inhouse / incumbent agency and felt like I had walked into a one-woman war zone.

It was suppose to be a meeting whereby both parties worked together on different projects to accelerate the growth of a company, working on the strengths of each agency - but it didn't quite go to plan.

Firstly, this woman walked into the room, didn't acknowledge me at all and sat down and started typing away on her computer. After 10 minutes, she was faced with having to be introduced to me and as she shook my hand, she nearly broke it. I hear men say that this happens with people who try to make a statement, but in 14 years of business, this has never happened to me. I have never met a woman who has shook my hand so aggressively that my fingers turned blue.

My first thought was about how the meeting was going to unroll and whether it was worth me being there.
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Podcast


As business owners and managers in an ever evolving world, our jobs become more challenging every day – every hour – to cut through clutter and make consumers notice our message.


How many times do we find ourselves repeating what we say to co-workers to get a message across?  For most of us, this isn’t a reflection of how we’re gauged as professionals or individuals but 95% attributable to the ‘151 rule’.


They say a person needs to hear new information at least three times before it registers into his/her mind for immediate recollection.  This has been taught over and over again to us and you can test it by saying aloud a new name you come across three times consciously.


When you target a market with a specific message the same rule applies, all except your target isn’t one person and those three times won’t cut it.  It’s all about repetition.  You have no control over which people are listening at what time of the day - so the logical bet is to be accessible and available 24/7/365.

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It's only Tuesday and I am incredibly tired. I have been a week back in the US from international travels and all of a sudden it has all hit me like a tonne of bricks.

I arrive early to my hotel room, my place of residence until I make time to find a home in Atlanta, and I plonk all my bags down on the carpet, just by the door. Reluctantly, I reach for my bag and pull out my laptop case. As I unzip the case, I walk towards the small table in the corner, with a light beaming into the triangle of the wall.

I grab my Apple MacBook Air, flick open the screen, type in my password and stop for a moment. I am tired. So, tired that my body aches and my shoulder blades feel like I have a knife edged into bone. This is the life of someone who travels.
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Oreo
Four minutes. That’s how long it took for the first Twitter advertiser to bid on “power outage” as a search term after the lights went out at the New Orleans Superdome.

It also didn’t take long for cookie giant Oreo to respond to the now-infamous #superbowlblackout, spawning more than 13,000 re-tweets and nearly 5000 favourites.
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Do you have plans to grow your business in the next 12 months? If you do, then we should talk.

There are many compelling reasons why businesses don’t achieve their goals; finance, people and marketing to name a few.

In the past 12 months, my business has embarked on global expansion. In that time, I personally have gone through everything from over the top excitement in signing a new deal, to dreading opening my emails - just in case something doesn’t go to plan. It’s part of the journey of any entrepreneur or businessperson that is on a high growth path and willing to take a risk.
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Don't be fooled to think that in 2013 you have time to waste. Everyone is now faster, smarter, better - all with extraordinary tools at their disposal.

Embarking on global expansion has been the most fascinating experience and in particular, working in what is one of America's most untapped entrepreneurial hubs of Atlanta has not only been rewarding, but also very invigorating.

Atlanta isn't the sleepy town that some of the cities counterparts seem to think it is. In fact, it is quite the opposite. The city is full of promise, spirit and an attitude that is less ruthless than say New York, Chicago, San Francisco or Los Angeles. Behind the politeness and accomodating attitudes of Atlanta's business folk are smart, determined, ambitious and thoroughly capable people who drive small businesses in an endeavour to become big businesses.

Capitalizing on an ability to cap salaries and deliver products and services to a national and international audience with America's most proficient transport hub at its disposal, Atlanta entrepeneurs are dreaming big. You heard it right - they are dreaming big. Not too dissimilar to their New York small business friends who have inspired a national through a carefully executed tabloid and magazine advertising campaign that let's the world know that in New York "This is no place to dream small."

What strikes me about the people of Atlanta is their attitude to helping others and in turn, helping themselves. It seems that those who don't come from here, tend to be the one's to watch, whereas if you do business with a true Atlanta local, you are guaranteed that the good old fashion handshake on a deal is exactly that. 

Today I had lunch with two talented mergers and acquisition partners at Deloitte. They both are very busy people but were kind enough to take time out of their day to have a chat about business, tax and the run of the land in setting up in Atlanta, buying a home and a motor vehicle.
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It’s universally acknowledged that good service will get you places. Whether selling an unnecessarily big screen television to a family or ice to Inuits, good service makes sales.

This said, there are exceptions to every rule and every so often in this world of increasing competition, there are business managers with seemingly decreasing nouse.

It’s no longer just about your product or service – it’s all about the experience.

Marketing encompasses all senses – sight, taste, touch, smell and sound. Combined, these make the experience. The experience that people will walk away with; the experience that – good or bad – people will talk about.

As marketeers, we work tirelessly to communicate your message on each of these levels. We study, we research and we have experience to hone you the best experience for your offering. Not everyone understands the importance - or relevance even - of marketing however… and it shows…

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